Food Packaging Online Pty Ltd, Trading As Paper Bags Online is committed to complying with the requirements of the National Privacy Principles of the Privacy Act 1988 (Cth).

These principles regulate the way Paper Bags Online collects, uses, discloses, keeps secure, and gives customers access to their personal information (This is information about individuals and companies that identifies them). Accordingly, this Privacy Policy tells you what information Paper Bags Online collects and keeps, what Paper Bags Online does with it, and what your rights are in relation to that information.

1. Your personal information

In order to provide services to you, Paper Bags Online needs to collect and retain some personal information. As part of your use of Paper Bags Online website (paper-bags-online.vercel.app) ("Website") and/or the online products and services, Paper Bags Online maintains information on your behalf on its servers about your company.

Paper Bags Online considers all information about you to be private and confidential, and holds itself to the highest standards in the safekeeping and use of this information.

What kind of information will Paper Bags Online collect?

In order to provide you with Paper Bags Online’s online products and services Paper Bags Online will ask you to supply the following information:

• your personal contact details such as your name, phone number and email address
• your company contact details such as name and delivery address; and
• credit card details (in the case of purchases). They WILL NOT be stored and only used through the banks payment facility.

If you do not wish to provide us with any of this information you should contact Paper Bags Online’s Privacy Officer to discuss this, but you should be aware that this may impact Paper Bags Online’s ability to provide Paper Bags Online’s online products and services to you.

How does Paper Bags Online use your personal information?

Paper Bags Online will not use your personal information for any purpose which is not related to the primary purpose for which it is collected and for other secondary purposes that are related to the primary purpose. Paper Bags Online will not use your personal information for any purpose that you would not reasonably expect us to use. Use of your personal information includes but is not limited to:

• Delivering the online products and services to you;
• Facilitating payment of your account through Paper Bags Online’s secure e-commerce gateway;
• Communicating with you regarding the management of your account; and
• Marketing of Paper Bags Online’s products and services to you.

2. How does Paper Bags Online collect personal information?

Other than information that you upload directly to Paper Bags Online’s servers, Paper Bags Online collects information from you through your visiting and forwarding information to us or making a purchase from the Website, the completion and forwarding to us of forms, or through discussions with us.

When you use the Website Paper Bags Online will collect information from you through the use of tagging. Tags do not contain information that can identify you but they do identify your computer to Paper Bags Online’s servers. They are used to track information on an anonymous basis about your arrival at and use of the Website.

Paper Bags Online will not sell its customer information.

Information about you is not and will not be sold to any other company, individual or group.

3. When will Paper Bags Online release your information to others?

General:

Paper Bags Online will not release information about you unless one of the following conditions is met:

• Paper Bags Online receives your prior written consent;
• For accounting and administration purposes customer information is required by Paper Bags Online’s auditors or lawyers;
• Paper Bags Online is using any subcontractors who have agreed to be bound by the terms of this Privacy Policy; or
• Paper Bags Online is required or authorised by law to release information to the recipient.

Paper Bags Online will not release information contained in your employee records unless Paper Bags Online is compelled to do so by law.

4. Service Providers

Paper Bags Online’s service providers have agreed to be bound by the National Privacy Principles of the Privacy Act 1988 (Cth).

Paper Bags Online may use your information to tell you about Paper Bags Online’s products and services

The information Paper Bags Online holds about you may be used to market to you by providing information about Paper Bags Online's products and services in the form of emails, direct mail, telephone calls or newsletters. If you do not wish to receive this type of communication please let us know.

5. Security of your information

Paper Bags Online and its subcontractors and service providers will take all reasonable steps to ensure the security of your personal information. Electronic information is protected by various security measures including the restriction of access to authorised parties by the use of password protection, secure socket layer protection and encryption of all subscriber transactions on the Website and physical security measures. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst Paper Bags Online strives to protect such information, Paper Bags Online does not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Once we receive your transmission, we will take all reasonable steps to preserve the security of such information.

6. Accessing and correcting personal information

You have the right to access your personal information subject to certain restrictions provided for in the Privacy Act 1988 (Cth). If you require access to your personal information please contact Paper Bags Online at sales@paper-bags-online.com.au.

Paper Bags Online will take all reasonable steps to ensure that your personal information is correct and up to date but if you believe that any of your personal information is incorrect Paper Bags Online will correct it at your request. You also have the ability through your access to the Paper Bags Online secure platform to directly access and change some of your personal information.

7. Service Availability and Security

All Paper Bags Online servers are managed in a secure environment. However, from time to time, delays or interruptions may occur in Paper Bags Online providing the online products and services to you. You acknowledge that Paper Bags Online will not be responsible for any such delay or interruptions and that Paper Bags Online will not have any liability to you for any failure or delay in delivering the online products or services to you.

8. Questions

If you have any questions about Privacy before placing your order, please contact Food Packaging Online Pty Ltd, Trading As Paper Bags Online at:

📧 sales@foodpackagingonline.com.au

📞 (02) 9676 3387